Our customer service is closed 15.-18.11. and electronic forms are disabled 13.-19.11.2024

New systems will be implemented in the Finnish Pharmaceutical Insurance Pool (LVP) on Monday 18.11.2024. The implementation of the systems will cause downtime for our customers between 13.-19.11.2024.

Electronic forms out of use 13.-19.11.

LVP sends links to electronic forms to its customers and healthcare institutions along with the messages. These forms will be out of service 13.-19.11.2024. During that time, the links to the forms will not work. The forms will be operational again on Wednesday 20.11.

Our customer service phone number is closed Fri 15.11. and Mon 18.11.

LVP's “Injuries and claims” telephone number will be closed on Friday 15.11. and Monday 18.11. We are open again by phone on Tuesday 19.11.

The Pharmaceutical Insurance Pool apologizes for any inconvenience caused by outages.